Contact Us

Have any product inquiries, wholesale cooperation intentions, order support, or after-sales questions? Feel free to get in touch with our team. We will reply to your message within 24 working hours and provide professional one-on-one service for you.
Our Contact Information
Brand Name: LOUIS LOWE
Phone Number: +64217294018
Email Address: info@louislife.shop
Physical Address: LOUIS LOWE, 164 Owen Street, Newtown, Wellington 6021, New Zealand
Service Instructions
1. Email is our preferred communication channel for order consultation, wholesale cooperation, and business partnership negotiation.
2. Phone support is available for urgent order issues and after-sales service processing.
3. Our physical store and warehouse are located in Wellington, New Zealand, supporting local delivery and global cross-border shipping.
We look forward to cooperating with you and sharing the premium seafood resources from New Zealand’s pure oceans!

Frequently Asked Questions

Quick answers to common questions

How can I track my order?

Tracking details will be emailed to you after your order is dispatched. If you need help, please use the contact form above.

What is your return policy?

Please review our Refund Policy for eligibility, timeframes, and return instructions.

Which payment methods do you accept?

Available payment methods are shown securely during checkout and in the footer of our store.

How can I contact you?

Send us a message using the contact form above and our team will respond as soon as possible.